Who is the administrator?

The administrator of your personal data is TOP COURSES, LLC, 400 Rella Drive 123-298, Montebello, NY 10901, USA.

We operate the website www.patecnici.cz. With regard to your personal data, we are in the position of administrator: we determine how personal data will be processed and for what purpose, for how long, and we select any other processors who will help us with the processing.

 

How can you contact us?

If you have any questions or comments, please contact our customer support at the e-mail address: support@patecnici.cz.

 

Extend of personal data and purpose of processing

We process personal data that you entrust to us yourself for the following reasons (to fulfill these purposes):

 

Provision of services, fulfillment of the contract

If you order any of our products and services, we need your email address to fulfill the contract.

 

Bookkeeping

If you order a product or service from our offer, we need your personal data (invoicing data) to comply with the legal obligation to issue and register tax documents.

 

Direct marketing through e-mail

We use your personal data (e-mail and name), gender, which pages on our website you visit and what you click on in e-mail, and when you most often open e-mails for the purpose of direct marketing - sending and displaying commercial messages. If you order one of our products, we perceive a legitimate interest in sending you newsletters with the theme of the Friday Club. We will do this for a maximum of 5 years after signing up.

You can unsubscribe from receiving newsletters at any time by clicking the "unsubscribe" button in the footer of each of our e-mails.

 

Direct marketing through Facebook advertising

If you visit our website, we perceive a legitimate interest in using cookies to track which pages on our website you visit and subsequently use this information for remarketing and better targeting of advertising on Facebook, for a maximum of 1 year after visiting the website. If you do not wish to see our ads on Facebook, you can cancel the display of our ads directly on Facebook using this guide, or disable cookies in your browser, or change your preferences for displaying ads on the Your preferences for ads page. Information collected through cookies does not allow us to identify your name, contact information or other personally identifiable information unless you choose to provide it to us.

 

Advanced Consent Marketing

Only on the basis of your consent can we use your e-mail address, e.g. for remarketing and targeting advertising on Facebook. This can of course be revoked at any time via our contact details. We retain your personal data for the duration of the statute of limitations, unless the law stipulates a longer period for their retention or we have not stated otherwise in specific cases.

 

Transfer of personal data to 3rd parties

Our employees and associates, who are bound by confidentiality and trained in the field of personal data processing security, have access to your personal data.

 

We manage most of the processing operations ourselves and do not need 3rd parties for them.

In order to ensure some specific processing operations that we are unable to ensure on our own, we use the services and applications of processors who specialize in the given processing and are in compliance with the GDPR.

 

They are providers of the following platforms and services:

 

Hosting and server service providers

• Wedos.com - web hosting

Analytical tools

• Google Analytics - website traffic statistics
• SmartSelling
 - website traffic statistics

Marketing and customer support

• SmartEmailing
- a tool for mass emailing
• Facebook pixel


Billing and accounting

• FAPI – automatic invoices

 

It is possible that in the future we will decide to use other applications or processors to facilitate and improve the quality of processing. However, we promise you that in such a case we will place at least the same demands on security and quality of processing on the processor as we do on ourselves.

 

Security and protection of personal data

We protect personal data to the maximum extent possible using modern technologies that correspond to the level of technical development. We have adopted and maintain all possible (currently known) technical and organizational measures that prevent misuse, damage or destruction of your personal data.

 

Your rights on the protection of personal data

You have a number of rights in connection with the protection of personal data. If you would like to use any of these rights, please contact us via e-mail: support@patecnici.cz .

You have the right to information, which is already fulfilled by this information page with the principles of personal data processing.

Thanks to the right of access, you can challenge us at any time and we will provide you with evidence within 30 days of what personal data we process and why.

If something changes about you or you find your personal data out of date or incomplete, you have the right to supplement and change your personal data.

You can use the right to restrict processing if you believe that we are processing your inaccurate data, if you believe that we are carrying out the processing illegally, but you do not want to delete all data, or if you object to the processing. You can limit the scope of personal data or processing purposes. (For example, by unsubscribing from the newsletter, you limit the purpose of processing for sending commercial messages.)

Right to portability - If you would like to take your personal data and transfer it to someone else, we will do the same as exercising the right of access - with the only difference being that we will provide the information to you in a machine-readable form. We need at least 30 days for that.

Right to erasure - Your other right is the right to erasure. In this case, we will delete all your personal data from the system and from the system of all sub-processors and backups. We need 30 days to ensure the right to erasure.

In some cases, we are bound by a legal obligation, and, for example, we must register issued tax documents for a period specified by law. In this case, we will delete all such personal data that are not bound by another law. We will notify you by e-mail when the deletion is complete.

Unsubscribing from newsletters and business communications - We send you e-mails with videos, products and services if you are our customer based on our legitimate interest. You can unsubscribe using the unsubscribe link in each email.

Confidentiality - We would like to assure you that our employees, collaborators and processors who will process your personal data are obliged to maintain confidentiality about personal data and about security measures, the disclosure of which would endanger the security of your personal data. Without your consent, your personal data will not be released to any other third party.